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Postal Regions-United States Postal Service

Region

CENTRAL-Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan,
Minnesota, Missouri, Nebraska, North Dakota Ohio, South
Dakota, Wisconsin.

SOUTHERN-Alabama, Arkansas, Florida Georgia, Louisiana, Missis-
sippi, North Carolina, Oklahoma, South Carolina, Tennessee,
Texas.

EASTERN-District of Columbia, Delaware, Maryland, New Jersey
(ZIP 080-087), New York (ZIP 130-149), Pennsylvania, Virginia,
West Virginia.

WESTERN-Alaska, Arizona, California, Colorado, Hawaii, Idaho,
Montana, Nevada, New Mexico, Oregon, Utah, Washington,
Wyoming, Pacific Territories.

NORTHEAST-Connecticut, Massachusetts, Maine, New Hampshire,
New Jersey (ZIP 070-079, 088-089), New York (ZIP 090-129),
Puerto Rico, Rhode Island, Vermont, Virgin Islands.

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The Postal Service was created as an independent establishment of the executive branch by section 2 of the Postal Reorganization Act, approved August 12, 1970 (84 Stat. 719; 39 U.S.C. 101 et seq.). The United States Postal Service commenced operations on July 1, 1971.

The Postal Service is an enormous service organization with approximately 650,000 employees. It handles about 92 billion pieces of mail annually. The chief executive officer of the Postal Service, the Postmaster General, is appointed by the nine Governors of the Postal Service, who are appointed by

206-399-7880

the President with the advice and consent of the Senate for overlapping 9year terms. The 9 Governors and Postmaster General appoint the Deputy Postmaster General, and these 11 people constitute the Board of Governors.

In addition to the national headquarters, there are regional, district, and sectional center offices supervising over 30,000 post offices throughout the United States.

Activities

In order to expand and improve service to the public, the Postal Service is en

gaged in customer cooperation activities, including the development of programs for both the general public and major customers. The Consumer Advocate, a postal ombudsman, represents the interest of the individual mail customer in matters involving the Postal Service by bringing complaints and suggestions to the attention of top postal management and solving the problems of individual customers. To provide postal services responsive to public needs, the Postal Service operates its own planning, research, engineering, construction, and procurement programs specially adapted to postal requirements, and maintains close ties with international postal organizations.

A fundamental commitment of the Postal Service is to provide swift and reliable mail delivery. To meet its mail delivery standards, the Postal Service maintains extensive processing and delivery systems and comprehensive, integrated bulk mail handling systems which utilize complex transportation services to link together every community in the Nation with every other community and foreign nations.

Postal Service activities designed to facilitate postal operations include design and maintenance of the postal rate structure, development of mail classification standards, and generation of internal information necessary for effective management of the postal enterprise.

The Postal Service is the only Federal agency whose employment policies are governed by a process of collective bargaining. Labor contract negotiations, affecting all bargaining unit personnel, as well as personnel matters involving employees not covered by collective bargaining agreements, are administered by the Employee and Labor Relations Group.

Through its Inspection Service activities, the Postal Service protects the mails, postal funds, and property; investigates internal conditions and needs which may affect its security and ef

fectiveness; apprehends those who violate the postal laws; and inspects and audits financial and nonfinancial operations. There is a Regional Chief Inspector in each of the five postal regions. Information and complaints of postal violations should be presented to the nearest Postal Inspector in charge.

There are five Regional Postmasters General, each managing postal activities in his geographical area. The five Regions are the Eastern, Northeast, Southern, Central, and Western, with headquarters at Philadelphia, New York City, Memphis, Chicago, and San Bruno, respectively.

Sources of Information

Inquiries for the following information should be directed to the specified office, U.S. Postal Service, Washington, D.C. 20260, or to the appropriate regional office or post office, as indicated on page 662.

CONSUMER INFORMATION

Contact the Consumer Advocate. Information on specific products and services is available from the Customer Services Department. Information on past and present schemes used to defraud the public is available through the Chief Postal Inspector.

READING ROOMS

Located on 11th Floor North, Library Division.

CONTRACTS AND SMALL BUSINESS
ACTIVITIES

Contact the Procurement and Supply
Department.

SPEAKERS

Contact the Assistant Postmaster General, Public and Employee Communications, to schedule speakers and to coordinate Postal Service participation in meetings of national organizations. and associations.

Speakers for meetings which are regional or local in nature are scheduled

by the appropriate Regional Postmaster General's office or the Regional Chief Inspector's office.

PHILATELIC INFORMATION

Contact the Office of Stamps and Customer Programs.

PHILATELIC SALES

Contact the Philatelic Sales Branch,
Washington, D.C. 20036.

FILMS

Contact the Public and Employee Communications Department for films available for loan to the public.

EMPLOYMENT

General information about jobs such as clerk, letter carrier, etc., including information about programs for veterans, may be obtained by contacting the nearest post office.

Individuals, generally college graduates interested in engineering, management, finance, personnel work, or in employment as physicists, mathematicians, and operations research analysts, may obtain information by contacting the Employee and Labor Relations Group.

Information about Inspection Service employment may be obtained from the Chief Postal Inspector.

PUBLICATIONS

Pamphlets on Mailing Permits, Domestic Postage Rates and Fees, and many others may be obtained free of charge from the nearest post office.

Postal Regulations are contained in the Postal Service Manual and other publications of the Postal Service. This publication and others, such as the Postal Contracting Manual, Internation Mail (Publication 42), Instructions for Mailers, Directory of Post Offices, and National ZIP Code Directory, may be purchased from the Superintendent of Documents, Government Printing Office, Washington, D.C. 20402.

For further information, contact the Public
and Employee Communications Department,
U.S. Postal Service, Washington, D.C. 20260.
Phone, 202-245-4034.

Approved on behalf of the Postmaster General.

LOUIS A. Cox,
General Counsel.

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Assistant Deputy Administrator__. Chairman, Board of Veterans Appeals--Vice Chairman___

Inspector General_.

Deputy Inspector General_. General Counsel__

Deputy General Counsel_ Assistant General Counsel. Assistant General Counsel__ Assistant General Counsel_ Assistant General Counsel_ Assistant General Counsel. Controller

Assistant Administrator for Personnel___.

Deputy Assistant Administrator for Personnel__. Associate Assistant Administrator for Personnel. Associate Assistant Administrator for Personnel. Assistant Administrator for Construction____

Deputy Assistant Administrator for Construction___ Chairman, Architect-Engineer Evaluation Board___ Director, Research Staff___

Project Director, Northeastern Area___.

Project Director, Southern Area....

Project Director, Central Area__

Project Director, Western Area___

Director of Architecture and Engineering-
Director of Planning and Development.

Assistant Administrator for Human Goals_

Deputy Assistant Administrator for Human Goals___.
Director, Standards, Research and Training Service___
Director, Affirmative Action Service____

Director, Discrimination Complaints Service__
Federal Women's Program Coordinator_.
Spanish-Speaking Program Coordinator__

Assistant Administrator for Planning and Program Evalu

ation

Deputy Assistant Administrator for Planning and Program Evaluation___.

Director, Information Service-

Associate Director____

Assistant Director, News and Liaison__

Assistant Director, Radio and Television--.

MAURY S. CRAlle, Jr.
SYDNEY J. SHUMAN.
CHARLES H. HIGHT.
ALLAN L. REYNOLDS.
JOHN J. WILLIAMS, Acting.
GUY H. McMICHAEL III.
ROBERT E. COY.
WILLIAM G. MALONE.

JOHN B. DELEO.

CHARLES M. JOHNSTON.

NEAL C. LAWSON.

JOHN T. MANNING.
CONRAD R. HOFFMAN.
RICHARD D. BRADY.
MARTIN WISH.

EMIL M. BORDERS.
LEON M. Cornfeld.
VIGGO P. Miller.
WILLIAM A. SALMOND.
JOHN M. SCHaller.
BLAKE J. Ratliff.
ARTHUR C. BERGLUND.

FORREST H. BELL.

WILLIAM D. Fote, Jr.

HERBERT L. DEAN.

CHIN FUN KWOK.

GERALD M. HOLLANDER.
CHARLES E. CLARK.
(VACANCY).

ROSA MARIA FONTANEZ.
NORMA D. LYONS.

RUFUS G. JOHNSON, JR.
VIRGINIA A. OLDHAM.
HOMERO ALVAREZ DEL
CASTILLO.

MARTIN D. CARLIN.

EDWIN L. ARNOLD.
FRANK R. HOOD.

JOHN F. RADOWICH.

STRATTON M. APPLEMAN.

ROBERT D. BLACHLY.

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