Developing Competency to Manage Diversity: Reading, Cases, and ActivitiesRecognizing that "managing" diversity has become a critical skill in organizations all over the world, Developing Competency to Manage Diversity shows how the dynamics of diversity affect people on all levels of society and in all kinds of organizations-from individual relationships to community interactions, from city and national governments to work teams and product markets. Defining diversity as "a mix of people in one social system who have distinctly different, socially relevant, group identities," this volume responds to the increasing need to function effectively in workplace contexts that are culturally, socially, economically, and racially diverse. To this end, it provides managers with tools they need to successfully manage a diverse workforce. Chapters provide specific tasks and activities to: o Increase awareness of coworkers' cultural backgrounds o Create a "pro-diversity" organizational climate o Develop an operational definition of diversity o Explore how group identity applies to each group member o Investigate differences of cognitive style o Customize team-building strategies for diverse groups Organized in an easy-to-follow, step-by-step format, a set of twenty-three readings, six case studies, and thirty-one activities takes readers through a three-stage learning process. The first stage creates awareness of a diversity-related issue, the second stage develops knowledge and understanding of effective ways to handle that issue, and the final stage outlines practical actions to respond to the issue. The high costs of failing to recognize and manage diversity-absenteeism, dissatisfaction, barriers to contribution, harassment, discrimination suits, reduced efficiency, and lack of communication-as well as the potential to leverage diversity as an organizational resource-should motivate organizations and groups to make full use of Developing Competency to Manage Diversity. |
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Developing Competency to Manage Diversity: Reading, Cases, and Activities Taylor H. Cox, Jr.,Ruby L. Beale No preview available - 1997 |
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Activity addressed affirmative action African Americans American Anglo assignments awareness barriers behavior bicultural Birkman Birmingham Fire Department career change process chapter Chuck cognitive style communication consent decrees create cultural differences cultural diversity defined dimensions discussion diversity competency model effective employees employment environment example expatriate experience facilitator factors firm focus gay and lesbian Geert Hofstede gender goal group identity hiring Hispanic homosexuals human resource identify identity groups implications important individual issues Jefferson County learning lesbian males managing diversity mentoring minority mode of acculturation norms opportunity organizational change organizational culture percent performance persons with disabilities policies Power Distance problems promotion questions race racioethnic reading relationships responses reverse discrimination scores sexual orientation social specific stereotyping strategy Suggestions Taylor Cox teams tion tural Uncertainty Avoidance understanding values white fire fighters women workforce workplace York