The Leader as Communicator: Strategies and Tactics to Build Loyalty, Focus Effort, and Spark CreativityIn turbulent times, the ability to communicate with power and purpose becomes a crucial leadership competency. Smart executives realize that leadership communication isn't a matter of "making nice," but a strategic necessity. Organized around an original model defining the important communication roles a leader must fill, The Leader as Communicator examines roles as diverse as trust-builder and critic, renewal champion and navigator, learning advocate and provocateur. The book presents case studies of organizations including Cadillac, Emerson, and Saturn, plus dozens of other examples. Packed with strategies and tactics showing how leaders can shape the communications climate of their organizations, the book culminates with assessment exercises that let readers measure their own communication skills. This insightful book demonstrates how to become a stronger, more confident leader--one who can use communication to build alignment, enthusiasm, and productivity. |
Contents
Leaders as Communicators | 11 |
Awareness and Understanding of Organizational | 24 |
Willingness and Ability to Help the Organization | 26 |
MeaningMaker | 33 |
Framing | 46 |
MeaningMaking as Shared Activity | 59 |
NarrativeBuilding Strategies | 65 |
Creating the Basic Plotline | 71 |
Focus and Alignment | 132 |
Linking Agent | 146 |
Connecting with Stakeholders | 159 |
Raising Questions | 175 |
Provocateur | 188 |
Managing Debate | 202 |
Sharing What You Know with | 217 |
Innovation Coach | 225 |
Making Yourself Visible | 81 |
Being in Control | 88 |
Habits of Attentive People | 95 |
Direction Setter | 101 |
Building Awareness and Understanding | 103 |
Delivering the Message | 117 |
Flocking as a Team Sport | 243 |
Moving Ahead | 256 |
269 | |
271 | |
Other editions - View all
The Leader as Communicator: Strategies and Tactics to Build Loyalty, Focus ... Robert P. Mai,Alan Akerson No preview available - 2003 |
The Leader as Communicator: Strategies and Tactics to Build Loyalty, Focus ... Robert Mai,Alan Akerson No preview available - 2003 |
Common terms and phrases
action agendas AlliedSignal Arie de Geus Arseneault asked assessment balanced scorecard behavior Bruozis build Cadillac challenge chapter Chris Argyris collaboration colleagues commitment communica communication strategies Communication tactics conversation corporate create creative critical customers DANIEL YANKELOVICH David Farr dealership decisions deliver develop dialogue direction discussion Donald Schon effective Emerson feedback Figure focus framing frontline goals Grinnell Harvard Business Review Harvard Business School Henry Mintzberg ideas important Innovation Coach input invite involves issues Jack Welch knowledge creation Leaders need leadership communication leadership team levels listening Louis Post-Dispatch meaning meaning-making ment munication opportunities organization organization's Organizational Learning participants perspectives planning play players potential practices priorities problem questions Rosabeth Moss Kanter sense share social staff meetings status quo story storytelling success talk tell things tion transition trust typically understand what's workforce York