The Leader as Communicator: Strategies and Tactics to Build Loyalty, Focus Effort, and Spark Creativity

Front Cover
AMACOM, American Management Association, 2003 - Business & Economics - 276 pages
In turbulent times, the ability to communicate with power and purpose becomes a crucial leadership competency. Smart executives realize that leadership communication isn't a matter of "making nice," but a strategic necessity. Organized around an original model defining the important communication roles a leader must fill, The Leader as Communicator examines roles as diverse as trust-builder and critic, renewal champion and navigator, learning advocate and provocateur. The book presents case studies of organizations including Cadillac, Emerson, and Saturn, plus dozens of other examples. Packed with strategies and tactics showing how leaders can shape the communications climate of their organizations, the book culminates with assessment exercises that let readers measure their own communication skills. This insightful book demonstrates how to become a stronger, more confident leader--one who can use communication to build alignment, enthusiasm, and productivity.
 

Contents

Leaders as Communicators
11
Awareness and Understanding of Organizational
24
Willingness and Ability to Help the Organization
26
MeaningMaker
33
Framing
46
MeaningMaking as Shared Activity
59
NarrativeBuilding Strategies
65
Creating the Basic Plotline
71
Focus and Alignment
132
Linking Agent
146
Connecting with Stakeholders
159
Raising Questions
175
Provocateur
188
Managing Debate
202
Sharing What You Know with
217
Innovation Coach
225

Making Yourself Visible
81
Being in Control
88
Habits of Attentive People
95
Direction Setter
101
Building Awareness and Understanding
103
Delivering the Message
117
Flocking as a Team Sport
243
Moving Ahead
256
Index
269
Forums for Advancing Knowledge and Learning 219
271
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